Get 4 new volumes of the brand-new Stuker Training Manual from the Automotive Training Network. This bundle includes How to Sell 20+ Units a Month, Phone Fundamentals, Mastering the Phone Up, and Digital Lead Management.
How to Sell 20+ Units a Month
- What Defines a Quality Conversation?
- Proactive vs. Reactive - Sources of Business
- Choosing to be Successful
- Doing the Math on 20+ Units a Month
- 20+ Units: Making a Plan
Phone Fundamentals
- The Basics
- When, Where, and How?
- Good Time vs. Bad Time
- If You're Not Talking You're Not Selling
- Leaving an Effective Message
- Message Scripts & Templates
- Follow-Up Message
- Response Call
- 10 Steps to a Quality Conversation
- Be Prepared
- Getting the Green Light
- Reasons for the Call
- Asking for Referrals
Mastering the Phone Up
- Key Phrases
- Inbound Calls 101
- Roadblocks to Successful Phone Ups
- Phone Up Expectations
- 7 Steps to Mastering the Phone Up
- Qualifying the Customer
- Connect Yourself with the Prospect
- Asking for Referrals
- The Best Call You Can Get
- How to Handle Price Shoppers
- Phone Up Mistakes
- Inbound Call Evaluation Activity
- Inbound Scripts
Digital Lead Management
- Understanding a Digital Lead
- Making Your CRM Work for You
- Successfully Managing Your Day
- Handling Digital Leads: New vs. Used
- Identifying a Customer's Needs
- Getting Them on the Phone
- Entering the "Text Circle"
- Effective Email Responses: The Structure
- Effective Email Responses: Template Examples
- Continuous Follow-up
INCLUDED: 14-day access to the online courses How to Sell 20+ Units a Month, Phone Fundamentals, Mastering the Phone Up, Digital Lead Management
Automotive Training Network's Virtual Training platform, ATNVT, provides interactive training modules to pair with the elements included in the manual. The combination of these two products improves retention and results.
