Get the brand-new "Mastering the Phone Up" manual, Volume 2 of the Stuker Training Manual. "Mastering the Phone Up" focuses on managing inbound phone traffic to your dealership. Learn strategies to convert more phone leads into actual showroom traffic.
Inbound Calls 101
Roadblocks to Successful Phone Ups
Phone Up Expectations
7 Steps to Mastering the Phone Up
Qualifying the Customer
Connect Yourself with the Prospect
Asking for Referrals
The Best Call You Can Get
How to Handle Price Shoppers
Phone Up Mistakes
Inbound Call Evaluation Activity
INCLUDED: 7-day access to the online course "Mastering the Phone Up"
Automotive Training Network's Virtual Training platform, ATNVT, provides interactive training modules to pair with the elements included in the manual. The combination of these two products improves retention and results.