Get the brand-new "Digital Lead Management" manual, Volume 2 of the Stuker Training Manual. "Digital Lead Management" is all about maximizing the value of EVERY lead that comes through your CRM. This book will break down how to improve lead-to-sale percentages at your dealership.
Understanding a Digital Lead
Making Your CRM Work for You
Successfully Managing Your Day
Handling Digital Leads: New vs. Used
Identifying a Customer's Needs
Getting Them on the Phone
Entering the "Text Circle"
Effective Email Responses: The Structure
Effective Email Responses: Template Examples
INCLUDED: 7-day access to the online course "Digital Lead Management"
Automotive Training Network's Virtual Training platform, ATNVT, provides interactive training modules to pair with the elements included in the manual. The combination of these two products improves retention and results.