Preorder - Ships December 1, 2019
Get early access to the brand-new "Digital Lead Management" manual, Volume 2 of the Stuker Training Manual. "Digital Lead Management" is all about maximizing the value of EVERY lead that comes through your CRM. This book will break down how to improve lead-to-sale percentages at your dealership.
- Understanding a Digital Lead
- Making Your CRM Work for You
- Successfully Managing Your Day
- Handling Digital Leads: New vs. Used
- Identifying a Customer's Needs
- Getting Them on the Phone
- Entering the "Text Circle"
- Effective Email Responses: The Structure
- Effective Email Responses: Template Examples
- Continuous Follow-up
INCLUDED: 7-day access to the online course "Digital Lead Management"
Automotive Training Network's Virtual Training platform, ATNVT, provides interactive training modules to pair with the elements included in the manual. The combination of these two products improves retention and results.